ADComms’ flexible, broadly skilled operations team has led to us being the first choice for many clients who operate communications systems of critical importance. Whether it be the analysis and testing of key assets in order to derive a preventative maintenance programme, or the establishment of a fault management system, the design-to-dispose capability of ADComms has proved invaluable.

Our capabilities include:

  • Maintenance
  • Predict and prevent spares management
  • Return and repair warranty control
  • Asset management
  • Disaster Recovery

Our key competencies in the discipline of operational support include:

An ability to run both first and second line operations - Tasking engineers out to hard-faults, and also remotely accessing systems and fixing soft-faults over the network means that clients are able to remain aware of issues whilst being reassured that they are being closed-out by specialists.

A spare parts storage and distribution capability - Supporting preventative and event based maintenance operations; from warehousing to unit tracking, return and repair management to failure investigation, clients are able to remain confident that their assets are in safe hands, with reporting available by serial number, revision level, software release, and product location. This capability operates alongside sourcing, supply and handling operations for deployment programmes.

Examples of our operational support projects

Client: Network Rail
Scope: Asset tracking and product audit for GSM-R network

Client: Elliot
Scope: Retro installation of security enhancements



Installing Confidence